Privacy Policy

Effective Date: 26th September 2024

Friends of Children in Romania (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, store, and protect your personal information when you visit our website, engage with us, or support our charitable work. It also explains your rights regarding your personal data and how you can exercise these rights.

1. Who We Are

Friends of Children in Romania is a UK-based charity dedicated to supporting vulnerable children and families in Romania. Our registered charity number is 1006753.

2. What Information We Collect

We collect personal information when you interact with our website or services. The information we may collect includes:

  • Personal Identification Information: Name, address, email address, phone number.
  • Donation Information: Financial details such as payment card details (collected by secure third-party processors).
  • Communication Preferences: Your preferences in receiving communication from us.
  • Website Usage Data: Information about your interactions with our website, including IP addresses, browser type, and browsing behaviour (through cookies and similar technologies).

3. How We Use Your Information

We may use your personal data for the following purposes:

  • To process donations and manage your support for our charity.
  • To respond to your inquiries or requests for information.
  • To send updates about our work, fundraising appeals, and events (if you have consented to receive such communications).
  • To improve our website and tailor our content to your interests.
  • To fulfil legal or regulatory obligations.

4. How We Share Your Information

We do not sell or trade your personal data to third parties. However, we may share your information in the following circumstances:

  • Third-Party Service Providers: We may share data with trusted third-party service providers (such as payment processors or IT service providers) who help us deliver our services. These providers are bound by data protection obligations.
  • Legal Obligations: We may share your data if required to comply with legal obligations or protect our rights or the rights of others.

5. How We Protect Your Data

We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it. We use secure technologies to protect the confidentiality and integrity of your information, such as encryption for financial transactions.

While we do our best to protect your data, please note that no method of transmission over the internet is completely secure. You are responsible for maintaining the security of your own devices and passwords.

6. How Long We Retain Your Data

We will retain your personal data only for as long as necessary for the purposes set out in this policy, unless a longer retention period is required by law. Donation records, for example, are retained to comply with legal and financial obligations.

7. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal data where there is no legal reason for us to retain it.
  • Right to Restrict Processing: You can ask us to restrict the processing of your data in certain circumstances.
  • Right to Data Portability: You can request that we transfer your data to another organization.
  • Right to Object: You have the right to object to the processing of your data for certain purposes, such as marketing.

To exercise any of these rights, please contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms. If you follow these links, please note that these websites have their own privacy policies, and we do not accept any responsibility or liability for how these third parties handle your data.

9. Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in the law or our practices. When we make changes, we will update the “Effective Date” at the top of this page. Please review this page periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, you can contact us at:

Friends of Children in Romania
martin@friendsofchildreninromania.org
Phone: 01243 573228
Address: The Vicarage, Bosham Lane, BOSHAM, West Sussex. PO18 8HX.

We are registered with the UK Information Commissioner’s Office (ICO), and you have the right to lodge a complaint with the ICO if you believe we have not handled your data in accordance with the law.

This privacy policy is intended to comply with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).